Automotive Service Excellence
Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.
ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.
Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.
Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.
The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.
Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.
ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.
Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.
Automotive Service Excellence
It's so refreshing to find a car repair center that is honest and respectful. My car had been making a strange noise for weeks and I was concerned. Bill Sayles spent the better part of the morning investigating and finally called to say there was a major problem that would cost over $1,300 to fix. I told him to fix it but he recommended I call the dealer and see if it was something they would cover. He was right, it was covered and because of Bill I saved quite a bit of money. Stan's garage will be taking care of all of our cars from now on.
I have been a customer at Stan's Auto for about 20 years. I have found them to be honest and fair. I can trust their recommendations about the repairs my car needs. Bill, the owner, is knowledgable and fair. I highly recommend Stan's!
I needed a brake caliper repaired. I was very pleased the mechanic only had to replace one side. I went back at a later date with an oil leak. he was as honest as honest gets by telling me that the car was older with a lot of miles, and he wasn't equipped to repair such a leak. An honest mechanic?! I will always use Stan's and I recommend him to every woman I know, because they can trust him!
Stan's is always the best. Billy will tell you like it is and the pricing is very reasonable. They always use factory made parts and do not do more than is needed. I have done business there for years and have recommended Stan's to friends and have never, never been disappointed.
Bill has carried on the tradition and family values of his mom and dad. There is no one more fair and honest in the business. He is the BEST!